Payments & messaging APIs

Is Twilio down?

Live Twilio status, measured independently. We probe 6 Twilio endpoints from monitoring regions on every continent and record every outage we detect.

Twilio is having problems

Some of our probes are failing. Twilio may be partially down or degraded in specific regions.

Checked every minute from 6 regions on every continent.

Twilio's official status page
Uptime, 24 hours
Uptime, 7 days
Uptime, 30 days
  • Website
    83.33% uptime, 30 days
    6 regions, 19 to 198 ms
    Unknown
    p50
    80 ms
    p95
    248 ms
    200 ms1000
    24 h ago12 h agonow
  • REST API
    99.96% uptime, 30 days
    6 regions, 139 to 568 ms
    Unknown
    p50
    351 ms
    p95
    754 ms
    500 ms2500
    24 h ago12 h agonow
  • Console
    83.32% uptime, 30 days
    6 regions, 366 to 1059 ms
    Unknown
    p50
    669 ms
    p95
    1009 ms
    1000 ms5000
    24 h ago12 h agonow
  • SendGrid API
    99.99% uptime, 30 days
    6 regions, 151 to 651 ms
    Unknown
    p50
    381 ms
    p95
    499 ms
    500 ms2500
    24 h ago12 h agonow
  • Documentation
    83.34% uptime, 30 days
    6 regions, 38 to 236 ms
    Unknown
    p50
    114 ms
    p95
    268 ms
    200 ms1000
    24 h ago12 h agonow
  • Official status feed
    83.30% uptime, 30 days
    6 regions, 158 to 475 ms
    Unknown
    p50
    295 ms
    p95
    458 ms
    500 ms2500
    24 h ago12 h agonow

Daily strip:99.9% or better95–99.9%below 95%no data yet

Get notified when Twilio goes down

Follow these 6 checks from your own workspace and get alerted through Slack, email, webhooks, or on-call the moment Twilio goes down. They don't count against your monitor quota. Free plan, no card required.

Notify me about Twilio

About Twilio outages

Twilio sends the SMS one-time codes, voice calls, and WhatsApp messages behind login and notification flows for a very large number of applications. A Twilio incident often looks like users not receiving verification codes rather than an obvious outage.

Carrier-side delivery problems are frequent and are outside what any API probe can see. We probe Twilio's website, REST API, Console, documentation, and the SendGrid email API, and link the official page, which lists carrier and country-level issues.

What we check

Every row is a real monitor in upti.my, running from each of our regions. A failure in some regions marks the row degraded; failures from every region mark it down and open an outage.

CheckTargetExpectsInterval
Website
twilio.com is unreachable.
httpwww.twilio.com/en-usHTTP 2001 min
REST API
The Twilio API is not answering with its normal authentication response. Message and call requests fail.
httpapi.twilio.com/2010-04-01/Accounts.jsonHTTP 4011 min
Console
The Twilio Console is unreachable.
httpconsole.twilio.comHTTP 2002 min
SendGrid API
The SendGrid email API is not answering its normal authentication challenge. Transactional email sends fail.
httpapi.sendgrid.com/v3/user/profileHTTP 4012 min
Documentation
Twilio's documentation is unreachable.
httpwww.twilio.com/docsHTTP 2005 min
Official status feed
Twilio's status page is unreachable.
httpstatus.twilio.com/api/v2/status.jsonHTTP 2005 min

For component-level detail and incident write-ups from the vendor, see Twilio's official status page.

Recent Twilio outages we detected

An outage is recorded when a probe fails from every monitoring region and closed when it recovers. Partial and single-region problems show as degraded above but are not listed here.

Twilio is up. Is your Twilio integration?

The incidents that actually hurt are usually not global outages. They are the parts of your own system that depend on Twilio and fail quietly. Here is what teams that rely on Twilio monitor on their side.

Delivery, not just acceptance

Twilio accepting a message does not mean it arrived. Track delivery status webhooks and alert when the delivered rate drops.

Webhook monitoring

OTP login flows

A browser check that requests a code through your own flow tells you when signups are blocked, whatever the cause.

Browser checks

Twilio status: frequently asked questions

Usually not globally. Carrier filtering and country-specific routing problems are common and are listed on Twilio's official page under the affected country. Our API probe confirms whether Twilio is accepting requests at all.

Look at the per-region results above. If our probes fail from every region, Twilio has a real outage and it will appear in the outage list. If they succeed everywhere, the problem is most likely on your side: your network, DNS resolver, a browser extension, a corporate proxy, or your own integration. If only some regions fail, Twilio may have a regional incident that does not affect you.

Every probe runs at least every five minutes from each monitoring region, and most run every minute. This page refreshes its data every minute. Uptime figures are calculated from all checks across all regions.

Official status is updated by people after an incident is confirmed and often lags the first failures by many minutes; our probes react within a minute or two. In the other direction, we only see public endpoints, so an internal incident may not show on our probes. Use both.

Yes. Use "Notify me about Twilio" above: your upti.my workspace follows these exact checks, free plan included, and every outage opens an incident there and routes alerts to Slack, email, webhooks, or on-call. Nothing is duplicated and it doesn't use your monitor quota. Better still, also monitor your own dependency on Twilio: the API route, webhook receiver, or scheduled job that calls it, so you learn about the failure that actually affects your users.

Related

Other payments & messaging apis

upti.my is not affiliated with Twilio. Twilio and related marks are the property of their respective owners and are used here only to identify the service being measured. Results reflect the reachability of public endpoints from our monitoring regions and may differ from the vendor's own reporting.

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