Databases & data infrastructure

Is Neon down?

Live Neon status, measured independently. We probe 5 Neon endpoints from monitoring regions on every continent and record every outage we detect.

Neon is having problems

Some of our probes are failing. Neon may be partially down or degraded in specific regions.

Checked every minute from 6 regions on every continent.

Neon's official status page
Uptime, 24 hours
Uptime, 7 days
Uptime, 30 days
  • Website
    83.33% uptime, 30 days
    6 regions, 98 to 10000 ms
    Unknown
    p50
    1775 ms
    p95
    1921 ms
    5000 ms25000
    24 h ago12 h agonow
  • Console API
    100% uptime, 30 days
    6 regions, 91 to 690 ms
    Unknown
    p50
    351 ms
    p95
    548 ms
    500 ms2500
    24 h ago12 h agonow
  • Console
    99.97% uptime, 30 days
    6 regions, 395 to 1798 ms
    Unknown
    p50
    1128 ms
    p95
    1490 ms
    2000 ms10000
    24 h ago12 h agonow
  • Documentation
    83.34% uptime, 30 days
    6 regions, 151 to 10000 ms
    Unknown
    p50
    1831 ms
    p95
    1984 ms
    5000 ms25000
    24 h ago12 h agonow
  • Console DNS
    100% uptime, 30 days
    6 regions, 0 to 1 ms
    Unknown
    p50
    0 ms
    p95
    37 ms
    1 ms0.50
    24 h ago12 h agonow

Daily strip:99.9% or better95–99.9%below 95%no data yet

Get notified when Neon goes down

Follow these 5 checks from your own workspace and get alerted through Slack, email, webhooks, or on-call the moment Neon goes down. They don't count against your monitor quota. Free plan, no card required.

Notify me about Neon

About Neon outages

Neon provides serverless Postgres that scales to zero and branches like Git. It is a common database choice for Vercel-hosted apps, so a Neon incident shows up as API routes failing on database connections while the frontend renders fine.

Neon's control plane and its per-region compute are separate. We probe the website, the console and its API, and the documentation; probe your own connection string through your app for the compute side.

What we check

Every row is a real monitor in upti.my, running from each of our regions. A failure in some regions marks the row degraded; failures from every region mark it down and open an outage.

CheckTargetExpectsInterval
Website
neon.com is unreachable.
httpneon.comHTTP 2001 min
Console API
The Neon API is not answering. Branch creation, the CLI, and integrations fail.
httpconsole.neon.tech/api/v2/projectsHTTP 4012 min
Console
The Neon console is unreachable (it normally redirects to sign-in).
httpconsole.neon.techHTTP 2002 min
Documentation
Neon's documentation is unreachable.
httpneon.com/docsHTTP 2005 min
Console DNS
The console and API hostname is not resolving.
dnsconsole.neon.techA record resolves1 min

For component-level detail and incident write-ups from the vendor, see Neon's official status page.

Recent Neon outages we detected

An outage is recorded when a probe fails from every monitoring region and closed when it recovers. Partial and single-region problems show as degraded above but are not listed here.

Neon is up. Is your Neon integration?

The incidents that actually hurt are usually not global outages. They are the parts of your own system that depend on Neon and fail quietly. Here is what teams that rely on Neon monitor on their side.

Cold starts and connection errors

Scale-to-zero means the first query after idle takes longer, and connection limits are easy to hit. Probe an API route that runs a real query and validate the body.

HTTP monitoring with body validation

Neon status: frequently asked questions

Check the official page for your region first. If Neon is healthy, look at compute cold starts, connection pooling, and whether your project hit its compute or connection limits. A probe through your own API route separates the two.

Look at the per-region results above. If our probes fail from every region, Neon has a real outage and it will appear in the outage list. If they succeed everywhere, the problem is most likely on your side: your network, DNS resolver, a browser extension, a corporate proxy, or your own integration. If only some regions fail, Neon may have a regional incident that does not affect you.

Every probe runs at least every five minutes from each monitoring region, and most run every minute. This page refreshes its data every minute. Uptime figures are calculated from all checks across all regions.

Official status is updated by people after an incident is confirmed and often lags the first failures by many minutes; our probes react within a minute or two. In the other direction, we only see public endpoints, so an internal incident may not show on our probes. Use both.

Yes. Use "Notify me about Neon" above: your upti.my workspace follows these exact checks, free plan included, and every outage opens an incident there and routes alerts to Slack, email, webhooks, or on-call. Nothing is duplicated and it doesn't use your monitor quota. Better still, also monitor your own dependency on Neon: the API route, webhook receiver, or scheduled job that calls it, so you learn about the failure that actually affects your users.

Related

Other databases & data infrastructure

upti.my is not affiliated with Neon. Neon and related marks are the property of their respective owners and are used here only to identify the service being measured. Results reflect the reachability of public endpoints from our monitoring regions and may differ from the vendor's own reporting.

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